|
Porthale Services Limited 0870 811 4055 0870 811 4054 sales@porthale.co.uk |
| Product Details | Category: Internet / communication application |
| Part Description | Business Communications Manager Call Center Agent - Licence - 32 users |
| Detailed Description | Call Center is an application that handles incoming calls as efficiently and economically as possible. Call Center answers calls, then routes the calls to agents in a skillset that most closely meets the needs of the caller. If there are no agents available, the calls are placed in a skillset to wait for an appropriate agent. Waiting callers receive periodic announcements and informative messages. |
| Brand | NortelBCM |
| Manufacturer's part code | NTKC0075 |
| SAP code | 1330752 |
| Index |
|